Last Updated: 27-07-2023

Thank you for shopping at Green Living! This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased through our website. By placing an order with us, you agree to comply with the terms stated below.

Shipping Methods and Timeframes

1. Processing Time: We strive to process and fulfill all orders as quickly as possible. Order processing typically takes 1 to 2 business days, excluding weekends and public holidays.

2. Shipping Carriers: We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The choice of the carrier depends on the destination and the type of shipping selected during the checkout process.

3. Shipping Timeframes: The shipping timeframes vary based on the shipping method chosen and the destination address. Standard shipping within the contiguous United States generally takes 3 to 7 business days. International shipping may take longer, depending on the destination country and customs processing times.

4. Order Tracking: Once your order has been processed and shipped, we will provide you with a tracking number via email or through your user account on our website. You can use this tracking number to monitor the status of your shipment.
   
   

Shipping Rates

1. Domestic Shipping: We offer both standard and expedited shipping options for orders within the contiguous United States. Shipping rates are calculated based on the weight of the items, shipping method selected, and the destination address. The applicable shipping charges will be displayed during the checkout process.

2. International Shipping: For orders shipped to countries outside the United States, shipping rates and delivery times may vary. International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.
   
   

Shipping Restrictions

1. P.O. Box Addresses: We are unable to deliver to P.O. Box addresses for certain large or heavy items that require courier delivery.

2. Restricted Locations: There may be certain remote or restricted locations where we cannot provide shipping services. If your delivery address falls into one of these areas, we will notify you and offer alternative arrangements if possible.
   
   

Order Status and Support

If you have any questions about your order, shipping status, or need assistance with tracking, please contact our customer support team at [support@email.com]. We are here to help and ensure your shopping experience with Green Living is smooth and enjoyable.

Order Changes and Cancellations

If you need to make changes to your order or wish to cancel it before it is shipped, please contact us immediately. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, it cannot be canceled or modified.

Damaged or Lost Shipments

In the rare event that your order is lost or damaged during transit, please contact us as soon as possible. We will work with the shipping carrier to initiate an investigation and resolve the issue promptly. Please keep all packaging materials and documents related to the shipment for the claims process.

Thank you for choosing Green Living. We appreciate your business and aim to deliver your eco-friendly products with care and efficiency. If you have any further questions or concerns about our Shipping Policy, please do not hesitate to contact us.